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One of the main deciding factors in choosing a hosting company is customer service. You will need to be aware that if you have a problem, it will be resolved promptly and properly. We recently discovered an issue with our site’s load time. We sent a support ticket regarding this issue and in to Stormwall and within minutes received a detailed and comprehensive response and solution. The answer is not only detailed and comprehensive, it is also written in a way that ordinary people (including us) can understand! I cannot stress how important this is. In the end, the simple solution was to add a few plug-ins to our wordpress site. Something we spent hours researching before deciding to open a support ticket.